Current status. No reviews have been published yet. The brand launched in 2026, and we would rather show an empty page than anything we cannot stand behind. Verified reviews will appear here as they are posted to our Google Business Profile, each linked to the original, with the count and rating Google shows. Nothing here is written by us on a customer’s behalf.
How reviews are collected
The job is completed and documented
A review request is never sent before the installation is finished, tested and walked through with you, and you have had time to use the heater.
You receive one request
After a completed job you get a single text or email with a link to leave a review on our Google Business Profile. There is no follow-up pressure, no in-person prompting and no incentive attached.
Only verified customers
Requests go only to the customer of record for a completed job. We do not solicit reviews from friends, vendors, employees or anyone who has not paid for a service.
We respond to every review
Positive or negative, every review gets a reply from a member of our team, and a negative review gets a phone call first if we have your number.
What we ask you to rate
A star rating is useful, but the detail is what helps the next homeowner. When you leave a review we ask you to comment on five things, in whatever order you like.
- Whether the estimated installed price you approved matched the final invoice.
- Whether the technician arrived inside the two-hour window you booked.
- Whether the safety checks and the work were explained before they happened.
- Whether you received the photos, permit record and warranty documentation before the technician left.
- Whether you would book us again for the next heater.
What we will never do
- Pay for reviews, offer discounts for reviews or run contests tied to reviews.
- Write, edit or filter reviews. Google hosts them; we link to them.
- Publish a rating, a count or a testimonial that does not exist on the public profile.
- Use a customer’s name or address in a project write-up without written permission.
- Ask for a review while the technician is still in your home.
If something went wrong
A review is a fair place to say so, and we will respond there. It is also slower than a phone call. If an installation is not right, call 844-792-8374, answered 24/7 any day and the issue goes to the operations lead the same day. A workmanship problem inside the warranty term is corrected at no charge, and the terms of service page explains the terms for each tier.
Reviews are one way to check on us. The how it works page shows how the work is documented, and the editorial standards explain how this site is written.
See how a job with us works
Installed pricing, a two-hour window you choose, and documentation you keep. Or call 844-792-8374.
