Our disclosure. Ohio Water Heater Authority is an independent, privately owned water heater service company and a Transit & Flow™ company. We are not a government agency and are not affiliated with the State of Ohio or any public utility.
Why the name
Authority, in our name, describes a standard we hold ourselves to on one subject: residential water heaters in Central Ohio. It means a crew that does this trade every day, prices published before you call, a permit on every replacement that needs one, and documentation you keep. It does not mean, and is not intended to suggest, any official standing. We are a private company that competes for your business like any other contractor.
What we are not
- We are not a department, board, commission or agency of the State of Ohio, Franklin County, the City of Columbus or any other government body.
- We are not a public utility, and we are not affiliated with, endorsed by or acting for AEP Ohio, Columbia Gas of Ohio, the City of Columbus Department of Public Utilities or any other utility. When we suggest checking current utility rebate programs, we are pointing you to their websites, not speaking for them.
- We are not endorsed by, certified by or exclusive to any water heater manufacturer. We install units from several manufacturers and choose them on fit, availability and warranty terms. Manufacturer names on this site identify products; they do not indicate sponsorship.
- We are not a licensing body. Ohio licenses plumbing and HVAC contractors through the Ohio Construction Industry Licensing Board, and work is performed by appropriately licensed personnel or partners.
The Transit & Flow™ mark
Ohio Water Heater Authority is a Transit & Flow™ company.
Ohio Water Heater Authority is a brand of Transit & Flow, LLC, a Columbus, Ohio home services company. Transit & Flow™ is a trademark of Transit & Flow, LLC and its affiliates, and its appearance on this site and on our documentation identifies the company that stands behind the work. Ohio Water Heater Authority is a trade name of the same company. Other trademarks that appear on this site belong to their respective owners and are used only to identify their products.
Where this appears
This disclosure appears in the footer of every page, on the about and contact pages, and on every estimate and invoice. If you see anything on this site that reads as a claim of official status, call 844-792-8374 and ask for the editorial team, and we will correct it under our corrections policy.
Questions about who we are?
The about page explains the company, and the editorial team page explains who writes this site.
